Terms of Service

By accessing or using GroundScore (“the Service”), operated by GroundScore (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

GroundScore is a software-as-a-service platform that monitors how websites perform in AI-powered search engines. The Service scans publicly accessible web pages, analyzes site health signals, estimates AI visibility, and provides scored reports with ranked action plans.

The Service is provided “as is.” Scores, rankings, and recommendations are estimates based on automated analysis and should not be treated as guarantees of search engine performance.

To use the Service beyond the free anonymous quick check, you must create an account using Google sign-in or email magic link. You are responsible for maintaining the security of your account and for all activity that occurs under it.

You must provide accurate information when creating your account. We reserve the right to suspend or terminate accounts that violate these terms.

GroundScore offers free and paid subscription plans. Paid plans are billed monthly or annually through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.

You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial billing periods.

We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing period.

You agree not to:

• Use the Service to scan domains you do not own or have authorization to scan
• Attempt to circumvent rate limits, access controls, or usage quotas
• Reverse-engineer, decompile, or attempt to extract the source code of the Service
• Use the Service for any unlawful purpose or in violation of any applicable law
• Resell or redistribute the Service except through an authorized Agency plan
• Interfere with or disrupt the integrity or performance of the Service

The Service, including its design, code, scoring algorithms, and content, is owned by GroundScore and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

Reports generated by the Service may be shared with your clients if you are on an Agency plan. You retain ownership of any data you provide to the Service (domain names, branding assets, etc.).

The Service scans publicly accessible web pages. We do not access password-protected areas, private networks, or any content that requires authentication to reach. Scans are performed from our servers and may appear in your server logs.

Scan results, scores, and associated data are stored in our database for the purpose of providing the Service, including historical trend analysis and weekly reports. See our Privacy Policy for details on data handling.

The Service integrates with third-party providers including AI search engines (for visibility estimation), domain authority providers, and payment processors (Stripe). We are not responsible for the availability, accuracy, or policies of third-party services.

To the maximum extent permitted by law, GroundScore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Service
• Any changes to the Service or temporary/permanent cessation of the Service
• Unauthorized access to or alteration of your data
• Actions taken based on scores, recommendations, or reports generated by the Service

Our total liability for any claim arising from the Service is limited to the amount you paid us in the 12 months preceding the claim.

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that scores or recommendations will improve your visibility in any search engine, AI-powered or otherwise.

You agree to defend, indemnify, and hold harmless GroundScore and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms or any applicable law; (c) your scanning of any domain you do not own or are not authorized to scan; or (d) any content or data you submit to the Service.

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

We may suspend or terminate your access to the Service at any time for violation of these terms, with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

Informal resolution first. Before filing any claim, you agree to contact us at help@groundscore.ai and give us 30 days to work with you to resolve the dispute informally. Most issues can be resolved this way.

Binding arbitration. Any dispute arising from these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The arbitration will be conducted by videoconference or, at your election, in the county where you reside. Judgment on the award may be entered in any court of competent jurisdiction.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

Class action waiver.All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Opt-out. You may opt out of this arbitration agreement by emailing help@groundscore.ai within 30 days of first accepting these Terms, stating your name and that you decline arbitration. Opting out does not affect any other provision of these Terms.

Questions about these Terms? Contact us at help@groundscore.ai.